Need help?
Email support@farefully.co.uk. For general enquiries, use hello@farefully.co.uk.
Common questions
Do I need an account?
No. During public beta your Farefully household is stored in the browser on that device.
Why is my household missing on another device?
Profiles are not synced yet. Each browser/device has its own local copy.
Are supermarket prices exact?
No. Farefully clearly separates recent verified product snapshots from modelled supermarket estimates. The retailer's checkout is always the final price.
Why are there no weekly offers for my supermarket?
Farefully only shows an offer when it has data it can verify and considers current. It would rather show nothing than invent a saving.
Can I add my own recipes?
Yes. Open Household → My recipes. Your recipes can then be used by the planner, swaps, pantry and basket.
How do I reset my data?
Open Household profiles and use Reset or Delete for the relevant profile. Clearing site data in your browser also removes local Farefully information on that device.